Privacy Policy for PhysiotherapyNear.ca

1. Information We Collect

When you visit and use PhysiotherapyNear.ca, we collect minimal data required to provide search results and facilitate clinic inquiries:

• Location Data: To show nearby physiotherapy clinics, we briefly use the approximate city of your connection (derived from your IP address). It is used only to build that part of the page, and we never store it, log it, or attach it to your visits or searches. You can choose a different city at any time.
• Search: What you type in the search box is matched in your browser against a public list of clinics, cities, specialties and conditions. It is not sent to us and is not stored. (If JavaScript is turned off, a search is sent to us as an ordinary page request for the directory.)
• Patient Inquiries: Contact information (name, email, phone number) provided voluntarily when booking or contacting a clinic.
• Technical Logs: Anonymous browser type, device information, and page visit metrics for performance optimization.

2. How We Use Information

We use collected data exclusively for legitimate operational purposes:

• Delivering accurate local physiotherapy clinic search results.
• Forwarding patient inquiries directly to selected clinics.
• Maintaining platform security and preventing fraudulent usage. Our hosting providers may process IP addresses in their standard request logs to operate and protect the site.
• Improving website navigation and service coverage across Canadian provinces.

3. Data Encryption & Security

We implement bank-level encryption (TLS 1.3 / SSL) for all network traffic between your browser and our servers. Patient inquiry forms and stored user records are protected using industry-standard AES-256 encryption at rest.

4. Information Sharing Policy

We never sell your personal data. Your personal information is only shared when explicitly authorized by you (for example, sending your contact details to a clinic you choose to contact) or when required by Canadian law.

5. Your Rights Under PIPEDA

Under the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy regulations, Canadian residents have the right to request access to, correction of, or deletion of their personal information.

6. Privacy Officer Contact

For privacy inquiries, data deletion requests, or PIPEDA compliance questions, contact our Privacy Officer: